CONTACT US
Do we need an appointment for a service?
Yes, you do need an appointment. If interior services are requested, we will need access to the interior of your home to give you the most accurate pricing. Your complete estimate can be emailed to you if requested.
Do I need to be present when the work is done?
No, you do not need to be at the property for any exterior work. For any interior work, we will just need someone to give us access or provide access information for the home or business. We will contact you during the job if we have any questions.
What happens if it rains the day of my service?
Depending upon the severity of the rain, most services may still be able to be performed. Should our kilted technicians determine that weather conditions dictate rescheduling, you will be notified. The safety of our employees and your property is foremost in our minds.
What do I need to do to prepare for the visit?
Not much! If there is anything restricting access to the areas that need to be cleaned, we’d appreciate you clearing the way. Other than that, we do a full assessment upon arrival and make sure we communicate any needs with you upfront. If you have anything valuable near your home, we recommend moving it just to make sure it isn’t harmed in the process.
What if I am not fully satisfied with your services?
We have a 48-Hour Plaid Promise. If we’ve overlooked something, just let us know and we’ll do a re-clean within 48 hours to ensure your satisfaction.